Welcome to

Childers Medical Centre

Childers Medical Centre has been providing exceptional patient care to the community for over 20 years. You will always be greeted with a friendly and smiling team upon arrival.

Childers Medical Centre provides the following medical services:

  • Men’s and Women’s Health

  • Children’s Health

  • Chronic Disease Management

  • Skin Procedures and Minor Procedures

  • Diabetes Management

  • Family Medicine

  • Health Assessments and Care Plans

  • Immunisation and Vaccinations

  • Mental Health Care Support

  • Obstetrics & Ante Natal Health Care

  • ECG

  • Spirometry

  • 24hour Holter Monitoring

  • Lifestyle Medicine

  • Nursing Support

For convenience we also have 4Cyte Pathology collection

Contact us.

Contact us today by filling out our online form or sending us an email. Our team at Childers Medical Centre is here to address any questions or concerns you may have. We look forward to hearing from you and providing the assistance you need.

Address: 66 Churchill Street, Childers 4660

Surgery Hours: Monday – Friday 8.00am-5.00pm

Tel: 07 41 262 922
Email: office@childersmedicalcentre.com.au

After Hours Care

For a Medical Emergency please Call 000
Or
After hours call Urgent Care ( Bundaberg )  on 1800 841 864  
Or
For non-threatening please call the Childers Hospital on
(07) 4192 1133
44 Broadhurst St, Childers QLD 4660

Make a booking with Childers Medical Centre

Telehealth

Our doctors offer telehealth appointments for patients experiencing COVID-19, Influenza A or B, or Whooping Cough.

If you are feeling unwell and unable to attend a face-to-face appointment, please contact the clinic on 07 41 262 922 to provide further details. Our reception team will consult with the doctor to determine if a telehealth appointment is appropriate.

All telehealth appointments are at the doctor's discretion, and private fees will still apply.

Appointments

Our surgery operates on an appointment basis. Please phone in advance to schedule an appointment or visit our website, alternatively you can book online through HotDoc. Patients that walk in requesting treatment will be triaged according to urgency. The doctors do strive to see patients as close to the booked appointment time as possible. Please feel free to request your regular doctor, we will always try our best to accommodate your request but there will be times that this will not be possible, in these circumstances, we will offer you another doctor.

To help keep your doctor running on schedule we do request the following times to be booked:

  • ONE non complicated problem – standard appointment (10 minutes)

  • TWO non-complicated problems or ONE complicated problem – long consultation (20 minutes)

  • More complex or complicated problems – prolonged consultation (40 minutes)

  • Please advise the receptionist at the time of booking if you require Pap smears, medicals, counselling etc.

  • If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each member.

  • Please feel free to phone prior to your appointment to check if your doctor is running on time.

  • Urgent or emergency cases will be seen immediately and on occasions this may mean your doctor will not be able to see you on time. Our staff will keep you informed of delays.

  • Home Visits, and Visits to Nursing Homes and Hostels are made by arrangement with your doctor. Home visits have certain limitations such as distance and are at the discretion of the doctor. Please speak to one of our receptionists who can help with any enquiries.

FAQs

  • Medical enquiry phone calls will usually be transferred to Nursing Staff. Phone calls will generally not be placed through to the doctor during consultation times. You may be asked to leave your contact details so your doctor or the sister can call you back.

  • Childers Medical Centre does not offer an email service to our patients. If you are wishing to book appointments or send delicate health information etc, we ask that you telephone/ fax or come in personally. Our Email address is for the business side only, it is not manned 24/7 and not secure.

  • If you require a referral to a specialist then an appointment is required with your doctor. This is also the case for “continuing” referrals so please make sure that your referral has not expired when you book your specialist appointment. Please note: It is illegal to backdate referrals.

  • Patients who do not speak English or who are more proficient in another language, can choose a professional translating service or a translator who may be a family member or friend. Our practice encourages patients to utilise the free Translating and Interpreting Service (TIS). The TIS is a free service available 24 hours a day via telephone. If you require someone onsite at the practice to interpret, we require 48 hours’ notice to organise this for you.

    Patients who are hearing impaired can have assistance provided by the National Relay Service. Further information available from our reception team.

  • From time to time this practice invites patients to complete a questionnaire on their views of the practice and how it could be improved. These surveys are completely confidential and help us improve our services.

    If you are unhappy with any aspect of the care you receive from this practice, please talk to your doctor or ask for the Practice Manager.

    We believe that problems are best dealt with within the practice. However, you may prefer to contact the Health Ombudsman for handling complaints:

    Queensland Office of the Health Ombudsman, PO Box 13281 George Street, Brisbane Qld 4003

    Phone: 133 646
    Fax: 3319 6350
    Email: info@oho.qld.gov.au
    Web: www.oho.qld.gov.au

  • Consultations start from $85 and depending on the length of consultation can range to $210.00. If you hold a current Medicare card, you will then receive a rebate back from Medicare. Further information is available by calling the clinic and speaking to a member of our reception team.

    If any further tests are required, you would be advised of this prior and your consent to proceed would be obtained.

    For any paperwork there may be a fee incurred. We recommend that you advise reception at the time of booking that you have paperwork, and they will be able to advise if there will be an extra fee incurred.